WARRANTY

Thank you for choosing Zardens.com for your FRP (Fiber Reinforced Plastic) planters. We are confident in the quality of our products and stand behind them with a 10-year material warranty. Please carefully read our warranty policy to understand the terms and conditions of this coverage.

1. Warranty Coverage:

1.1 Material Warranty:

• Zardens.com provides a 10-year material warranty on all FRP planters purchased directly through our website.

• This warranty covers defects in materials used in the construction of the planter.

2. Exclusions from Warranty Coverage:

2.1 Improper Use:

• The warranty does not cover damage resulting from improper use, misuse, or neglect of the FRP planter.

2.2 Unauthorized Modifications:

• Any unauthorized modifications or alterations to the planter void the warranty.

2.3 Natural Wear and Tear:

• Normal wear and tear, including fading or discoloration over time due to exposure to sunlight, is not covered by the warranty.

2.4 Force Majeure:

• The warranty does not cover damage caused by events beyond our control, such as natural disasters, accidents, or other force majeure events.

3. Warranty Claims:

3.1 Contact Customer Support:

• To file a warranty claim, contact our customer support team at [support@zardens.com] or through our website’s contact form.

3.2 Provide Necessary Information:

• When contacting us, please provide your order number, a detailed description of the issue, and clear photos showcasing the defect.

3.3 Assessment and Resolution:

• Our team will assess the warranty claim and determine the appropriate resolution, which may include a replacement or repair of the defective item.

4. Terms and Conditions:

4.1 Transferability:

• This warranty is non-transferable and applies only to the original purchaser of the FRP planter.

4.2 Proof of Purchase:

• A valid proof of purchase, such as an order confirmation or receipt, is required for all warranty claims.

5. Contact Information:

• If you have any questions or concerns regarding our 10-Year Material Warranty Policy, please contact our customer support team at [support@zardens.com].

By completing a purchase on Zardens.com, you acknowledge and agree to abide by the terms outlined in this warranty policy. Zardens.com reserves the right to update or modify this policy at any time. Please check our website for the most recent version.

Thank you for choosing Zardens.com for your FRP planter needs. We appreciate your trust and look forward to serving you.