Terms & Conditions 

All orders are shipped prepaid.

Prices are subject to change without notice. Most current prices are always available online. Prices on the laxitaplanter.com website reflect trade prices for registered industry users only. Shipping quotes are valid for 3 days only. Special services such as liftgate, residential delivery and delivery by appointment will incur an additional fee. Any additional services which were not paid in advance and are requested from the shipper at the time of delivery will be automatically billed to the customer.

Cancellation

Once confirmed orders cannot be cancelled or changed in any way. In the event that the shipment is refused, the customer will be responsible for a 50% restocking fee on the entire order.  

Returns

Purchases cannot be returned or exchanged.

Catalogs and Color Samples

For accuracy in seeing samples of colors and finishes, our Finishes Guide is available upon request. Tolerance for color variations is 5%.

Product Dimensions & Weights

All of our products are handmade, therefore product dimensions may vary by 2-5mm,. weights are estimated actual weights may vary by up to 10%.

Copyrights

Unless stated otherwise, the content of this website including (but not limited to) all the text, graphics and code is copyrighted property of Laxita Industries under the Indian copyright laws, and as such must not be copied and distributed other than for the purpose of placing an order with us. Other use, such as the reproduction, distribution, display or transmission of the content of this site is strictly prohibited – unless authorized by Laxita Industries through an express written consent.

Freight, Shipping & Handling

Shipping is fre on all orders but may charged for specific location.

We will find the most economical shipping options available for your specific order. Most items will ship palletized via common carrier.

Claims & Shortages

We thoroughly inspect all packages before shipping and great care is taken to ensure that all of our products are adequately packaged. Unfortunately, damages do occasionally occur during shipping. Before signing to accept your shipment, we encourage you to inspect all packages.

Please follow steps indicated below to ensure the carrier’s liability in the event of a damaged shipment:

Immediately count all boxes.

  • Examine exterior for any visible damage.
  • If you suspect damage has occurred, open cartons in the presence of the driver.
  • If notable damage is found, indicate the nature and extent of damage on the bill of lading or freight bill if signing to accept, or you may refuse to accept any damaged package noting that the box is being refused due to damage.

Laxita Industries must be notified of all damage claims or shortages within 5 days upon receipt of the merchandise. Failure to notify us within this time frame may affect the ability to replace any products free of charge due to time constraints for filing damage claims with the carrier. You MUST keep all shipping boxes, packing material, and the damaged item(s) for the carrier to inspect before any reimbursement or credit will be given